The monthly subscription covers your access to the platform and allows for you to have unlimited users within it. A one time set up fee of $1,500 is charged when you sign up. Ad spend is the photography business responsibility. The other fee that may be charged is for usage of SMS & Email. However, these charges are minimal just $10 dollars will give you about 10,000 emails or 1,000 text messages. Unless you are running extremely large marketing campaigns that much is sufficient for most small businesses.

Yes! You can cancel anytime if you are not satisfied with our services. A cancellation request must be submitted at least 15 days before the next monthly charge to avoid being billed. Just email us at [email protected]. Although, we know you're gonna love us!

We do not offer reimbursements for subscription fees due to the ability to cancel the subscription at any time without penalty. Additionally, the one-time fee of $1,500 is non-refundable. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any further questions or concerns, please don't hesitate to reach out to us.

YES! We offer CRM technical support that is available 24/7. Plus, we provide you with help docs, video “how to” tutorials, step-by-step guides, interactive user guides, and even Live Chat tech support. AI Chat Bot support is available 9am-3pm CST Monday to Friday.

You will have all the help you need to be fully successful!

We want to make sure you are set up for success, so help you get set up and train you on how to use RodSand Media on a day to day basis. You will have 2 onboarding calls: 1. Technical setup 2. AI Chat Bot setup. These onboarding calls will get you ready to grow your business.

Plus, you will have access to our 24/7 technical support. Weekly Q&A Zoom sessions are also available to help you succeed.

Launching ads with us is incredibly simple! Our platform is designed for ease of use—no technical expertise required. In just three clicks, you can set up and launch AI-driven ad campaigns targeting your ideal clients. Our proven AI technology optimizes your ads for the best performance, helping you bring in new clients without the hassle of managing complex ad systems.

Ad spend is responsibility of the photography business.

Absolutely! Our AI conversational assistant is designed to respond to new inquiries within seconds, ensuring you never miss a lead. It can engage potential clients in real-time, qualify them, and book appointments directly into your calendar—all without you having to lift a finger. This feature ensures a seamless experience for your clients while helping you fill your appointment slots or increase sales more efficiently.